07-31-2021, 02:57 PM
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Avid Builder
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Join Date: Nov 2017
Posts: 610
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Quote:
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Originally Posted by Earl
And this is it: just how many times have you had to contact Randy? Sounds like it has been more than once and maybe even a regular occurrence.
Yes, my issue on every order has NOT been missing parts; it's been the WRONG part. Wrong body tube, wrong nose cone, wrong fin set. Someone or multiple someones are not really paying close attention to stock pulling when filling the order and not doing very good QC on verifying parts before the box is sealed.
This is simple stuff...business 101 stuff. It should not be happening over and over during the course of multiple years. Yet it is.
Earl
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I couldn't agree with you more. It will kill profit margins, and eventually the business if allowed to continue. At one point, like you there were mistakes on almost every one of my orders.
Better now but still happening.
And don't get me started on the way the tubes are packed (or not packed).
Laters.
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I like the unusual, the off beat, the avant-garde. No 3/4 FNC for me!
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