He's smart as hell, and very personable too. I really respect him. In no way is he removed from technical decisions - it just tends to be the really big ones that get to his level. His predecessor, Michael Gass, was a bit of a wet blanket. Tory, on the other hand, is quite funny. I don't follow Tory's twitter, but my son does, and he occasionally shows me Tory's tweets. He's constantly hounded by SpaceX fanboys, but he holds his own. Check it out some time.

My favorite recent response to a dumb question:

What did you have for breakfast?
Tory: Mission Success!