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Old 03-25-2016, 11:45 PM
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Gus Gus is offline
7/21/61
 
Join Date: Sep 2005
Location: North of Detroit
Posts: 1,953
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I'm glad you got your kit but I want others to know that dealing with Bobby at Hangar11 can be extremely frustrating and, for some, ultimately fruitless. I did eventually receive a refund from Bobby but only after numerous promises that things would be shipped, which never happened, and numerous unanswered emails.

I'm well aware that many of our kit makers are very small operations who don't operate like Amazon.com. If you tell me you're busy and won't be able to make parts for a month or two, I completely understand. But don't claim you're sending things out unless you really are, and don't make customers email you many times before you respond.

That was my experience within the last 5 months with Bobby at Hangar11.
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