Profit as a motivator is fine. Profit motivates me to go to work. But when profit moves from motivation to religion, well, that's a problem. When you justify some bad act by saying "but we made a profit!" then we really have a problem.

When you go for the short-term profit instead of taking care of the customer, you will suffer in the long run. Many, many businesses are run this way. Many businesses fail this way.

But the head people? Why, they bail out before the business tanks, then get jobs doing the same frakking thing to another corporation.

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Once upon a better day... SAM #0076
My site: http://rocketry.gonnerman.org