RockSim 10 won't print
 

RockSim v 10.3.1f4 on Windows 10 won't print fin patterns, etc., to paper or PDF.

I get the message "printing to C:/Program Files (x86)/RockSim 10/pdf_prints”. That folder doesn't exist on my hard drive.

This happens when I try to print to my actual printer, not when trying to save as a PDF.

(I sent an email to Apogee Components, but I don't count on them being in the office for Columbus Day. Still, I could be surprised.)

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I am no expert, but I would try creating a folder with the required name, in the required location, to give it a valid target destination . . .

Dave F.

Dave F.,

(sophisticated voice) "You, sir, are thinking *ever* so much more clearly than *I* am..." ;) :D :cool:

In the meantime, I have an email into Technical Support. (heavy sigh)

Long story short: Apparently my problem was that I had installed Windows 10 over Windows 7 instead of formatting the hard drive and doing a fresh Win10 install.

Apogee's tech support indicated that RockSim 10 wasn't designed or tested with Windows 7 in mind.

Solution? Backing up everything important on that drive and getting ready to reformat it and do a fresh install of Windows 10.


Be back when I can. (Spock eyebrow)

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There is no reason you should have to reinstall the OS to use a program. Have you tried compatibility mode?

So much for "write once, run everywhere..."


Bill

Bill,

A generic business attitude: "We're a *forward* looking company. NOBODY looks backward."

Says you. (Spock eyebrow)


Bill S,

You wouldn't think so, no. Tech support pointed out that my directory structure was completely unlike what they'd seen before. (Young punk kids, mebbe.)

This move was out of sheer desperation. I've been fighting this uphill technological battle with several other programs until I finally said, "I'm done."

We'll find out for sure once the computer comes back from the shop.

A company or a person that "never looks backward" tend to forget their past mistakes and doom themsleves to repeat them !

Dave F.

I'm happy to report after I botched a Windows “reset” leaving me with nothing but a black screen (no signal from the computer to the monitor), my friendly computer tech Made All Things Well.

And now all of the programs that wouldn't run before are running just fine, thank you very much. :cool:

In other works, RockSim 10 now prints properly, the Bandlab Assistant actually works, so I was FINALLY able to download Cakewalk (multitrack audio recording software, formerly SONAR) by Bandlab... :cool:

The only drawback is having to reload a bunch of programs, but maybe I'll be pickier this time.


Mebbe. :eek: :rolleyes: ;) :D

Dave,

Yes, but they won't admit that they're causing all of their own problems.

I worked for a sociopath, I mean a guy, who managed the company by saying, "Forget about yesterday! Today we're doing things completely different!"

I'd ask my coworkers, "WHY are we doing this?"

They'd reply, "It's not broken, so we're fixing it." :confused: :mad:


Again, (Spock eyebrow)

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To quote the late Burt Reynolds, from "Smokey & The Bandit" . . .

"For the Money, for the Glory, and for the Fun . . . Mostly, for the Money !"

Dave F.

Yeah... I bought Rocksim basically right after I bought a laptop, a LONG time ago... Course I got a Gateway Windows XP machine ran great until it finally died a couple three years ago or so...

Got the disk from Apogee, first one the reflective layer (lacquer?) was peeling and bubbled, it wouldn't read, so they sent me another one. Installed it but was having some problems and called the company... TVM talked to me and walked me through some things, but when we were still having problems, his "solution" was to tell me "you should have bought a MAC". VERY helpful... I'd asked him BEFORE I bought the program "will it work on a Windows PC" and was ASSURED PERSONALLY that it WOULD... then when it had a problem, "you should have bought MAC". Maybe I didn't WANT a Mac... like AOL, "Macs" that I used I didn't like-- overly complicated and like an I-phone, @ss-backwards from Droid and everything else I had used, which granted wasn't a lot. STILL, some people prefer Chevies, some Dodges, and some Fords, and that's why ALL THREE are still in business. I get it some folks like Macs better (including TVM-- good for him!) but not EVERYBODY agrees, or Windows would be as dead as TANDY now... SOOO... take that for what it's worth!

It rather p!ssed me off, because I called for assistance with THEIR PRODUCT which wasn't running anywhere NEAR as stably or easily on PC as I'd been led to believe before I plunked down the then $100 for it... I didn't call him for SMART@SS REMARKS on my computer choice...

BUT, that's TVM in a nutshell... he's not very savvy when it comes to not p!ssing off customers and potential customers... Most of his ad copy reads like a shady used car dealer wrote it, sometimes worse, downright cringeworthy... and I've read more than a few rants in his "Peak of Flight" newsletter basically saying "if you're not a paying customer, p!ss off and quit "stealing" from him by reading his newsletter", and why he doesn't give freebies for club giveaways and stuff like that (never brings in enough sales from "good PR" to offset the cost of product... IOW he's not making enough out of it, so he don't do it, good will be d@mned...) Okay, personal choice there, his company he can do like he wants. But for a company CLAIMING "the best customer service and satisfaction in hobby rocketry" he came up WOEFULLY SHORT compared to the McLawhorns at SEMROC...

Don't get me wrong, I like Apogee okay, and Tim did finally get me going, after a fashion, a couple of times when I had problems, but it was always sort of like pulling eye teeth, and a very "aren't we rid of you YET?" sort of vibe I got... I had the SAME printer problem you had and for the life of me I can't remember what the fix was. It was after an install on a new computer, I remember that much. I still have the disk somewhere in my old computer stuff (if it's even still readable) and have disks with a bunch of designs and sims I did on it, and I know I saw the "license file" on my hard drive just last week sifting through my rocket stuff in my documents folder, but I haven't actually used the program in AGES and I doubt my version would even work on this stupid Windows 10 monstrosity I inherited and cleaned out enough to get going again...

Oh well... Next time I think I'll just find "open rocket" and use that... what I SHOULD have done in the first place, honestly. Sure would have been a lot cheaper!

Later! OL J R :)